Privacy Policy
Effective Date: 05 May, 2025
Last Updated: 05 August, 2026
neoros.ai (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our applications and services, regardless of your country of residence.
1. Information We Collect
If You Do Not Register
If you do not create an account, we collect only device identifier information that cannot be linked to you as an individual.
If You Register
If you create an account, we may collect the following types of information:
- Personal Information: Your name, email address, IP address, and other information you voluntarily provide.
- Usage Data: Information about how you use our services, including clicks, interactions, and navigation activity.
- Technical Data: Information about your device type, browser type, operating system, and connection.
All other personal information remains on your device and is not uploaded beyond your device.
2. How We Use Your Information
We use the collected information to:
- Provide and operate our services;
- Improve user experience and our products;
- Communicate with you about updates, support, or relevant news;
- Comply with applicable legal obligations;
- Prevent misuse or abuse of our services.
3. Legal Basis for Processing (for users in the EU/UK)
We rely on the following legal grounds to process your personal data:
- Your consent: For example, when you submit a form;
- Performance of a contract: For example, when processing is necessary to provide our services;
- Legitimate interests: For example, to improve our services;
- Legal obligations: For example, to comply with lawful requests from law enforcement authorities.
4. Data Transfers and International Processing
Your data may be stored or processed on servers located in various countries. These jurisdictions may not provide the same level of data protection as your home country. Where an international transfer is necessary to provide our services, we process the transfer in accordance with applicable law.
We take appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to protect your data when transferred internationally.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect usage and device data. You may control or disable cookies through your browser settings.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on the laws applicable in your location, you may have the right to:
- Access the personal data we hold about you;
- Request correction or deletion of your personal data;
- Object to or restrict our processing of your personal data;
- Withdraw your consent at any time;
- File a complaint with a competent data protection authority.
To exercise these rights, please contact us at: info@neoros.ai
8. Children’s Privacy
Our services are not intended for children under 13 (or the age defined by local laws). We do not knowingly collect personal data from children.
9. Third-Party Services
Our services may contain links to third-party websites or use third-party services. This policy does not cover how those third parties process your data. We recommend reviewing their privacy policies.
10. Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via our services or other appropriate means.
12. Contact Us
If you have questions or concerns about this policy or our data practices, you can contact us at:
- Email: info@neoros.ai
- Website: https://neoros.ai